Do you ship internationally?

Yes, we do ship internationally to more than 100 countries.

For any assistance, you can reach out to our customer care team.

What are the shipping charges?

Our shipping charges on domestic deliveries are 150 Rs.

International shipping charges are calculated on the basis of the weight of the parcel and can be viewed during checkout.

How much time do domestic deliveries take?

Our estimated delivery time for domestic orders is 2-4 business working days post dispatch.

How much time do international deliveries take?

International orders usually take 10-12 business working days post dispatch.

Do I have to pay import or duty charges?

Duties and taxes for international orders are not part of product or shipping charges. Most countries charge duties on imported items that are levied at the time of port entry, and vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency (UPS etc.) at the time of your order delivery, after you receive an invoice from the shipping agent.

In case of non-payment of duties and taxes to receive the shipment,
Sampada will unfortunately not be able to entertain a request for refund

Can I combine shipping for two open orders?

Unfortunately, each order is processed separately and we will not be able to combine shipping charges.

How can I track my order?

You can know the status of your order by logging into your account.

Once the shipment is dispatched, the tracking number will be shared to you through email.

Will covid protocols affect the deliveries?

The deliveries will be affected in case of covid restrictions put in place by the government.

Can I select in-store pickup of my order?

Unfortunately, we do not have that service available.

Need help with placing your order?
Our team is available from Monday - Saturday. 10am - 5:30pm IST.
You can call/chat with us on 9911768883 / 9818806535. Write to us at care@sampadaindia.com